doubleTwist Support

Hello, Thanks for the screenshots. A few users have reported issues with misidentification of recent USB devices so the QA/Dev is investigating. We're sorry for the inconvenience.

Hello, Thanks for the feedback. We appreciate it. Additional cloud account support has been suggested by other users so we'll be looking into adding more services as soon as we are done with some o...

Hello, Thanks for the feedback. We appreciate it. Selective folder scanning has been requested by other users so it's something that we want to look into for the future roadmap. Feedback like yours...

Hello, Thanks for the feedback. We appreciate it. EQ support for casting has been requested by other users so we are evaluating it for the future roadmap. Feedback like yours helps us to prioritize...

Hello Travis, Which episodes was the video? What was the date of the episode? I was looking at this feed. http://feeds.wnyc.org/radiolab

Hello, Thanks for the feedback. We appreciate it. More fine-grain control over data usage has been suggested by other users so we are evaluating it for the future roadmap. Feedback like yours helps...

Hello, Thanks for the report. That shouldn't be happening but if you can send us a set of logs after using the "Scan Cloud Storage" option, I will forward to the QA/Dev team so they can analyze fur...

Hello, Thanks for the report. I'll do some testing and will create a ticket for the QA/Dev team.  

Hello, Thanks for the information. I just tried to reproduce the problem by editing the metadata on test files but I wasn't able to trigger that behavior so it might only be caused by specific meta...

Hello, Thanks for the report. I will try to reproduce this problem on my test accounts. Was this on the regular version of OneDrive or OneDrive for Business? For regular OneDrive, CloudPlayer actua...