doubleTwist Support

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Activity overview

Latest activity by doubleTwist Support
  • doubleTwist Support commented,

    Official comment

    Hello, Thank you for the report. A few other users have reported issues with reverse syncing so the QA/Dev team is investigating.

  • doubleTwist Support commented,

    Official comment

    Hello, Thanks for the additional feedback. We appreciate it. I've forwarded your comments to the product manager.

  • doubleTwist Support commented,

    Official comment

    Hello, Thank you for the report. A few other users have reported issues with reverse syncing so the QA/Dev team is investigating.  

  • doubleTwist Support commented,

    Official comment

    Hello, We haven't had any reported issues with the custom lock screen in a long time but it's possible that certain car configurations prevent the lock screen from appearing. Does it work properly ...

  • doubleTwist Support commented,

    Hello Mike, As previously mentioned, CloudPlayer relies on the Album Artist field to distinguish albums with the same Album metadata value. There are no immediate plans to change this behavior. Tha...

  • doubleTwist Support commented,

    Official comment

    Hello, Thanks for the feedback. We appreciate it. Additional codec support have been suggested by other users so we are evaluating all of the suggestions for the future roadmap. Feedback like yours...

  • doubleTwist Support commented,

    Hello, Did you make a change to your Google Drive account? Both the in-app and standalone version of CloudPlayer use the same codebase so if it was working in one version, it should also work in th...

  • doubleTwist Support commented,

    Official comment

    Hello, The "Top Rated" auto play list will show all "hearted" songs as well as any 4-star songs.

  • doubleTwist Support commented,

    Official comment

    Hello, Thank you for the log snippet. CloudPlayer is designed to work with regular Google Drive accounts and does not fully support Google Team Drive accounts yet. We are working on adding support ...

  • doubleTwist Support commented,

    Hello Speedster2707, Does this problem only occur when the screen is off? Please check to see if your device settings is disabling our app because of power optimization settings. Here are some 3rd ...