doubleTwist Support

  • Total activity 524
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 2 users
  • Votes 0
  • Subscriptions 234

Activity overview

Latest activity by doubleTwist Support
  • doubleTwist Support commented,

    Official comment

    Hello. Thanks for the report. We've sent an email with more information on how to submit log packages.

  • doubleTwist Support commented,

    Official comment

    Hello. At this time, CloudPlayer will not import changes or updates for a previously imported M3U playlist. We are looking to add this option in a future update. As a workaround, you can delete the...

  • doubleTwist Support commented,

    Google's branding is very confusing. Team Drive is a feature of G-Suite. Though I think they might have recently renamed "Team Drive" to "Shared Drive".

  • doubleTwist Support commented,

    Hello. Magic Radio is the radio section in CloudPlayer. The reason I was asking about it was that the audio is stream from the radio station so it wouldn't be affected by the music files stored in ...

  • doubleTwist Support commented,

    Official comment

    Hello. Thanks for your interest in CloudPlayer. Personal cloud services are not yet supported. It's been a popular request so it's something we're looking into for the future.

  • doubleTwist Support commented,

    Official comment

    Hello. That's very unusual. I can't think of any reason why our app would be the only one affected by this issue. Is Magic Radio also affected?  

  • doubleTwist Support commented,

    Official comment

    Hello. The auto-playlists can be restored by using the "Reset doubleTwist/CloudPlayer" option in Settings to reset the library database.

  • doubleTwist Support commented,

    Official comment

    Hello, To clarify, the shared Folder belongs to a Team Drive account? That would explain the problem as Team Drive is not yet fully supported. Shared folders do work when they are shared by regular...

  • doubleTwist Support commented,

    Official comment

    Hello, Thanks for the feedback. We appreciate it. Additional features and changes have been suggested by other users so we are evaluating all of the suggestions for the future roadmap. Feedback lik...

  • doubleTwist Support commented,

    Official comment

    Hello, Thanks for your interest in CloudPlayer. Currently CloudPlayer is only for Android devices but we are looking into adding a browser-based version in the future. All purchases are tied to the...