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Unable to sync music and Pixel 3 is detected as Nexus Tablet



  • Official comment
    doubleTwist Support


    Is your device set to USB MTP mode (sometimes also known as "File Transfer Mode")? If a device is set to "USB Charge Only" mode, that can cause our Sync application to see the device as having no available space so an "out of space" error will be generated.

    Are you able to manually copy a file to your device using Windows File Explorer? Our Sync application uses the same interface as Windows File Explorer so if you can manually copy a file, our Sync application should also be able to transfer a file.

    Here's the quick start guide for USB syncing along with some troubleshooting steps.

  • Elixeo Flores

    I was having the same problem and this fixed it!  Thank you so much!  This was driving me crazy!!!!


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