Unable To Delete Tracks On My Android
I keep getting the error message Permission required please browse and select the root of your memory card to grant delete permission.
However when I allow access by selecting allow I get returned to the cloud player screen with the same error message.
I've checked the setting on cloud player platinum app has permission to modify storage but I just get stuck in this loop.
I'm playing tracks downloaded onto my memory card.
0
-
Official comment
Hello,
Thank you for the images. A few other users have reported issues with deleting files so the QA/Dev team is investigating. I will add your case to the ticket opened for this problem.
In the meantime, you may have to use a file manager to remove the files and then the "Library Cleanup" option in doubleTwist Settings to remove the entry from the library database.
Our apologies for the inconvenience.
Please sign in to leave a comment.
Comments
1 comment