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2 comments

  • Official comment
    doubleTwist Support

    Hello. Is the "Banned Folder" option showing up in Settings? Or is just that particular folder not appearing in the banned folder list? Have you tried restarting the app? You can send us a log package for further analysis if "Banned Folder" is still not appearing in Settings. More information has been sent in email.

  • Jodi Osbaldeston

    The banned folder list is there, just not this particular folder. I have quit the app, cleared the cache and rebooted the phone. I'll be sending the log files along with the additional information. Thanks for the reply.

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