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Database is not updated on tag edit

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3 comments

  • Official comment
    doubleTwist Support

    Hello. Thanks for the report. At this time, metadata edits that aren't made with our metadata editor are not refreshed during a scan. We are working to add this option in a future update. One workaround is to ban/unban the parent folder.

    https://www.doubletwist.com/help/question/how-do-i-remove-unwanted-folders-and-other-items-in-classicplayer-and-cloudplayer/

    Our apologies for the inconvenience.

  • CassieS

    I'm not the op, but can I ask a question about your suggestion? Am I right in thinking that your current library (everything you have on Cloudplayer) would be gone if you banned (and then unbanned) your cloud music folder? So effectively it would be the same as pressing the 'reset Cloudplayer premium' button? I could try myself of course but I'm too timid! Many thanks! 

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  • doubleTwist Support

    Hello. Banning a folder and will removing entries in that folder and any subfolders. So the number of items that it removes will depend on which folder you're banning. If you ban the root folder that contains all of your music then everything will be removed. If you ban a folder nested deeply with only a few songs then only those few songs will be removed.

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