Purchase Questions

Dana

August 07, 2020 23:52

Hello,

I believe I may be ready to purchase one or more of your products.

I would like to be able to use it on 3 platforms - phone, tablet, laptop.

I installed Cloudplayer on my Android based phone & tablet.

I am not sure which product(s) installed on my computer would complement Cloudplayer.

I am still stuck using iTunes to manage my music on a Windows 7 PC.

Do I need to purchase a Cloudplayer license for each device individually?

If and when I upgrade my phone or tablet, does the Cloudplayer license transfer to the new device(s)?

If the purchase is tied to an "Account", is there a process to transfer the license to a different "Account"?

Thank you,

Dana

 

 

0

• Official comment

  

  doubleTwist Support

  August 08, 2020 10:08

  Hello,

  Thanks for your interest in CloudPlayer. Currently CloudPlayer is only for Android devices but we are looking into adding a browser-based version in the future.

  All purchases are tied to the account used to purchase so you can install on all of your devices that use the same account. There is no way to transfer purchases. This is a limitation imposed by Google.

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