Changed OneDrive password

Christopher Thumann

January 28, 2020 20:48

Hi, 

I use CloudPlayer, which pulls my music from my OneDrive account. I changed the password to that OneDrive account, and now my music won't play. I figure it's because of that password change. I don't want to unlink my OneDrive account, because I don't want to lose my playlists. So how to I re-authenticate CloudPlayer to my OneDrive account without unlinking? 

Thanks in advance for any help! I love CloudPlayer! 

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• Official comment

  

  doubleTwist Support

  January 29, 2020 08:27

  Hello Christopher,

  We also got your email. CloudPlayer should have generated a notification asking you to login again to your OneDrive account. If this isn't happening, please send us log files per the instructions in our email response.

   
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  Christopher Thumann

  January 31, 2020 16:24

  Hi! I sent the log files a couple of days ago. I just wanted to make sure you received them. Thanks! 

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  doubleTwist Support

  February 03, 2020 01:36

  Hello Christopher,

  We got your log files as well as your update that notifications were disabled on your device.

  Thanks.

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