Volume shoots to maximum when casting via airplay

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antony centorame

• May 28, 2019 20:36

When I connect via airplay to my B&W Air Zepplin the volume shoots to maximum. I need to quickly turn volume down not to destroy my speakers. I'm using LG30. How can I avoid this? I've tried to disable many options in doubletwist player however problem seems to continue.

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• Official comment

  

  doubleTwist Support

  • May 28, 2019 22:45

  Hello,

  I'm sorry that you're experiencing problems with casting.

  What version of Android are you using on your LG30? We haven't seen this problem during testing but if you can reproduce, please send us a log package using the following steps.

  1. Reproduce the problem.
  2. Then immediately go into doubleTwist Settings.
  3. Scroll down to select "Send Log Files" and tap "OK".
  4. Enter "doubleTwist 19981" in the description text and tap "Send Logs" to email the logs to us.

  (You can ignore the automated request for more information that our server generates when the log files are received.)

  We're sorry for the inconvenience.

  Thanks.

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  Gabor Kosarszky

  • June 13, 2019 06:16

  Hi, I have the same problem. My solution is that I connect first then turn the volume down and only then push the play button.

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