doubleTwist Support

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Recent activity by doubleTwist Support Recent activity Votes
  • Official comment

    Hello, CloudPlayer stores offline cache music in it's app directory inside /Android. Starting with Android 11, all app directories are protected due to Scoped Storage so you can't browse them using...

  • Official comment

    Hello. We are working to restore Google Drive support for Chromecast as Google's API change caused it to stop working. In the meantime, you can still cast from local files and Dropbox/OneDrive. You...

  • Official comment

    Hello, Thanks for the feedback. We appreciate it. This isn't possible currently but additional features and changes have been suggested by other users so we are evaluating all of the suggestions fo...

  • Official comment

    Hello. I'm sorry that you're experiencing problems syncing. Please send us some debugging information by responding to the email case that was created. That will help us troubleshooting. Thanks.

  • Official comment

    Hello, Thanks for the feedback. We appreciate it. Changes to the user interface have been suggested by other users so we are evaluating all of the suggestions for the future roadmap.

  • Official comment

    Hello, Thanks for the feedback. We appreciate it. Changes to the user interface have been suggested by other users so we are evaluating all of the suggestions for the future roadmap.

  • Official comment

    Hello. We haven't tested with those devices so it's unknown if our apps can cast to them but they appear to support DLNA so as long as they are DLNA Digital Media Renderers (DMR), it should work. D...

  • Official comment

    Hello. Please send us a share link to some sample file and we can investigate further. I created a ticket so just reply to the email that has been sent. Thanks!

  • Official comment

    Hello. Thanks for the report. The QA/Dev team is still investigating the reports of volume control issues. I will add your case to the ticket opened for this problem. Our apologies for the inconven...

  • Official comment

    There isn't currently a way to shuffle from all library songs but you can create a playlist with all songs and then shuffle that playlist in Auto. A few users have suggested changes to the Auto int...