Doubletwist not syncing properly

Ndiane77

July 10, 2020 17:04

Doubletwist refuses to sync all my songs. Most do sync properly and show up on the phone. A few mp3's here and there are missing. I downloaded a brand new song the other day and it won't sync. Some of my songs are showing up in the wrong playlist as well. I already have tried toggling "share xml file" on and off, and I have already reset Doubletwist library but same issue.

1

• Official comment

  

  doubleTwist Support

  July 12, 2020 07:30

  Hello,

  Here's a help page on playlist syncing.

  https://www.doubletwist.com/help/question/troubleshooting-playlist-syncing/

  If you continue to experience problem, please check your email for additional information on how to send us logs so we can diagnose the problem further.

  Thanks.

   

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