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This folder can't be used, please use another folder....

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  • Official comment
    doubleTwist Support

    Hello,

    Where are you seeing that error message? Are you using USB or AirSync?

    Here is a step by step guide to syncing along with some troubleshooting tips.

    https://www.doubletwist.com/help/question/guide-to-syncing

    A detailed description of the issue you are facing is the most valuable information for us - the better we understand the issue the better we’re able to help!

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