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Why can't I set album name???


1 comment

  • Official comment
    doubleTwist Support


    We have not seen this problem during testing but if you are still experiencing problems, please send us a set of logs.

    1. Try to edit metadata and verify that it's still not working.
    2. Then immediately go into doubleTwist Settings.
    3. Scroll down to select "Send Log Files" and tap "OK".
    4. Enter "doubleTwist 21794" in the description text and tap "Send Logs" to email the logs to us.

    (You can ignore the automated request for more information that our server generates when the log files are received.)


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