Airsync pairing is lost after disabling server

Marc B

October 16, 2019 21:07

I've been disabling the airsync server on two android devices to save battery when not syncing. When I turn the server back on, the PC side asks me to re-pair with the device. It's a minor annoyance but I don't remember that happening before Android Pie/ Is this a feature or a bug?

Thanks

Marc

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• Official comment

  

  doubleTwist Support

  October 17, 2019 00:39

  Hello Marc,

  Which device are you using? We haven't seen this during testing but I can ask the QA/Dev team to investigate further.

  Thanks.

   
• 

  Marc B

  October 17, 2019 18:38

  1. Samsung S10, model SM-G973W. Android 9, build PPR1.180610.011.G973WVLS2ASI6

  2. ZTE, model K83CA. Android 9, build K83CABLV1.0.0B06

  Both installed DT Pro, 3.3.9

  PC running Win10, 1903 (18362.418)

  DT Sync 4.0.4.19779

  I didn't notice this on my old S7 but my library was pretty static. I got the new devices on Sept. 21, 19.

  Thanks.

  0
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  doubleTwist Support

  October 18, 2019 08:45

  Hello Marc,

  Thanks for the information. I haven't been able to reproduce this problem but the QA/Dev team is continuing to investigate.

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  Marc B

  October 18, 2019 15:49

  I've uninstalled Sync on my PC, deleted some entries in the registry (Gulp), and re-installed. The problem seems to have gone away. I tried to recreate it by turning the server off/on, quitting the apps, and restarting the PC and phone, separately and together - pairing still intact.

  Maybe something was corrupted on PC side.

  If the problem resurfaces, I'll let you know. 

  Thanks 

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