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How can I point DoubleTwist to correct iTunes library? The printed solution does not appear to work.

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1 comment

  • Official comment
    doubleTwist Support

    Hello,

    Our applications import information from the iTunes XML file. It will search for the XML in the default location. If it doesn't find a XML file in the default location, it will launch iTunes to query of the location of the XML file.

    If an incorrect library is being imported, it's most likely an outdated XML file that's in the default location, which is why we ask users to search for and rename/delete old XML files. After removing outdated XML files, you may want to regenerate the XML file to ensure that it's the most current and up-to-date.

    https://www.doubletwist.com/help/question/doubletwist-is-not-importing-information-from-itunes-correctly/

     

     

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