My Android screen turns on for every track received by AirSync

Quincy McIntyre-Brandt

February 22, 2019 06:06 Edited

My Android screen turns on for every track received by AirSync. After a track is received, the display shutoff setting will turn it off for a second, then once the next track is received it turns on again for about 7 seconds again 

Ihave a Xiaomi Phone running on MIUI 10. Because I have a Mac computer I am forced to sync 70 GB of music over for instead of preferred cord, and its taking many hours. I will have to plugin my phone in as this is a huge waste of battery juice. I have already turned off the notifications that DT puts on my lock screen, and disabled system wide 'Wake screen for notifications" but still this happens. Please and thank you for the help. This app rules!

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• Official comment

  

  doubleTwist Support

  February 23, 2019 00:08

  Hello,

  I'm sorry that you're experiencing issues with AirSync.

  Currently when AirSyncing, a wakelock is used to keep the screen on. This was for older devices that throttled WiFi when the screen was off. But most modern devices no longer throttle WiFi when the screen is off so we are working on adding an option to disable the wakelock in a future release.

  We're sorry for the inconvenience.

  Thanks.
  --
  doubleTwist Support
• 

  Timeforsmilin

  October 01, 2019 20:18

  Hello,

  I also have a Macbook Pro, and a Xiaomi Mi 9 phone. Your software is turning my screen on about every 4 seconds, and all of my music is synced already. I don't even have the app open, and this is still happening.

  How to I fix this?

  Thanks

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  doubleTwist Support

  October 02, 2019 23:19

  Hello Louis,

  Do you have the AirSync Server enabled? Does this issue still occur if you disable the AirSync Server?

   

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  Timeforsmilin

  October 02, 2019 23:40 Edited

  Hello,

  I'm not certain how to disable the AirSync Server, and do you mean disable it on the phone, or the laptop?

  I'm afraid that I have to reload all of my music, as I had to reset my phone to get my country set correctly.

  As Ringo said, "It's just like starting over!"

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  doubleTwist Support

  October 04, 2019 22:20

  Hello,

  The AirSync server runs on the Android device. You can disable it using the "Enable AirSync" switch in doubleTwist Settings.

   

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  Timeforsmilin

  October 05, 2019 00:09

  Hello,

  I did that, and it seems to have disabled the 4 sec check. You should have a selectable field for how often it will check to remedy that problem.

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