update to double twist compatible to galaxy s3

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are the people of double twist coming out with a update to use the samsung galaxy s3

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Henry Kwan (Official Rep) July 09, 2012 20:56

Hello,

The Galaxy S3 only has USB MTP mode, which doubleTwist was not designed for as it expects USB Mass Storage (MSC) mode.

We are currently working on adding USB MTP support to doubleTwist.

In the meantime, you can use AirSync to sync with USB MTP only devices such as the Galaxy S3 and Android 3/4 tablets.

Here are some quickstart guides to AirSync.

http://www.doubletwist.com/help/quest...

http://www.doubletwist.com/help/quest...

Thanks,
Henry

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good answer! good answer! (undo)
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- Wolf Wintemute September 17, 2012 21:37
  
  Actually it supports both PTP and MTP, at least AT&T Galaxy S3 does. This may be significant to your eventual solution because for those of us on a mac even though the phone claims MTP is supported if if download android file transfer from android.com/filetransfer I actually have to be in PTP mode for it to work.
  
  Although I am sure you guys probably knew that already. You guys have by far the best music app on the android market. Keep up the great work! I was hoping for a solution because my initial Airsync transfer is taking forever over wifi, but still you guys make a great product!
  
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- Wesam Elbaroni October 24, 2012 23:32
  
  even airsync doesnt work, i am not sure if its a router problem or a problem with program, i followed all the advices but no luck at all to get it work
  
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- Henry Kwan (Official Rep) October 25, 2012 00:23
  
  Hello
  
  I'm sorry that you're experiencing a problem with AirSync.
  
  Please try these AirSync troubleshooting steps.
  
  http://www.doubletwist.com/help/quest...
  
  Step #3 (disable, enable AirSync) resolves the issue for many users. Rebooting all of the devices in the network has also been successful for users.
  
  Are you able to ping your device from your computer?
  
  http://www.doubletwist.com/help/quest...
  
  Thanks,
  Henry
  
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Hello, The Galaxy S3 only has USB MTP mode, which doubleTwist was not designed for as it expects USB Mass Storage (MSC) mode. We are currently working on adding USB MTP support to doubleTwist. In the meantime, you can use AirSync to sync with USB MTP only devices such as the Galaxy S3 and Android 3/4 tablets. Here are some quickstart guides to AirSync. http://www.doubletwist.com/help/question/quickstart-for-windows-and-airsync/ http://www.doubletwist.com/help/question/quickstart-for-mac-and-airsync/ Thanks, Henry

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Nathan Acevedo July 11, 2012 04:05

I do not want to get the air sync app so how would I have to wait for the update?

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good answer! good answer! (undo)
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- Henry Kwan (Official Rep) July 12, 2012 01:31
  
  Hello Nathan,
  
  Unfortunately I do not have an ETA available for this feature.
  
  It's a very often requested feature so I try to advocate for it whenever possible.
  
  Thanks,
  Henry
  
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- Eric Feigenson October 01, 2012 02:40
  
  Well, I am in the same boat, just bought a Galaxy S3 from Sprint, and can't use it with doubletwist. It's been three months since the last request. Any progress?
  
  Thanks!
  
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- Victor November 26, 2012 05:50
  
  I was wondering if there is any new information since the 5 months ago.
  
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I do not want to get the air sync app so how would I have to wait for the update?

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Perry Merrity II July 22, 2012 21:41

It's actually a bit easier to drag your music to your phone/SD card (I have mine on my SD card) and doubleTwist will automatically read it from the Music folder(s).

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It's actually a bit easier to drag your music to your phone/SD card (I have mine on my SD card) and doubleTwist will automatically read it from the Music folder(s).

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komperdaj September 09, 2012 03:41

I just downloaded double twist to my s3 and pc. Everything seamed to work fine exept most of my personal home videos cannot play. It dosent matter if i use video player or double twist. It desplays an error massage:"sorry this video cannot be played(video player), or, sorry, there was an unknown error playing this video(double twist). Does any one have this problem with double twist? Is there an easy fix to my problem, or did i just waste ten bucks? Thanks jerry

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- Henry Kwan (Official Rep) September 11, 2012 00:21
  
  Hello,
  
  I've responded in your standalone thread.
  
  http://support.doubletwist.com/double...
  
  Thanks,
  Henry
  
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What's the status of this question?

I just downloaded double twist to my s3 and pc. Everything seamed to work fine exept most of my personal home videos cannot play. It dosent matter if i use video player or double twist. It desplays an error massage:"sorry this video cannot be played(video player), or, sorry, there was an unknown error playing this video(double twist). Does any one have this problem with double twist? Is there an easy fix to my problem, or did i just waste ten bucks? Thanks jerry

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