Samsung Galaxy S3 not connecting using USB cable

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Hi,

I am trying to connect using a Samsung Galaxy S3 and cant seem to get it off MTP mode. the only other option that I see is PTP which doesn't seem to be what I'm looking for. your help would be greatly appreciated.

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Henry Kwan (Official Rep) July 06, 2012 00:49

Hello,

The Galaxy S3 only has USB MTP mode, which doubleTwist was not designed for as it expects USB Mass Storage (MSC) mode.

We are currently working on adding USB MTP support to doubleTwist.

In the meantime, you can use AirSync to sync with USB MTP only devices such as the Galaxy S3 and Android 3/4 tablets.

Here are some quickstart guides to AirSync.

http://www.doubletwist.com/help/quest...

http://www.doubletwist.com/help/quest...

Thanks,
Henry

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Hello, The Galaxy S3 only has USB MTP mode, which doubleTwist was not designed for as it expects USB Mass Storage (MSC) mode. We are currently working on adding USB MTP support to doubleTwist. In the meantime, you can use AirSync to sync with USB MTP only devices such as the Galaxy S3 and Android 3/4 tablets. Here are some quickstart guides to AirSync. http://www.doubletwist.com/help/question/quickstart-for-windows-and-airsync/ http://www.doubletwist.com/help/question/quickstart-for-mac-and-airsync/ Thanks, Henry

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applephx August 11, 2012 18:14

Also, see this topic Ben:

http://support.doubletwist.com/double...

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Also, see this topic Ben: http://support.doubletwist.com/doubletwist/topics/doubletwist_cant_recognize_samsung_galaxy_s3_running_ics4_0_4

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Kayla Renee Lipscomb September 18, 2012 05:47

Air Sync is not working for me. I am on a college campus and I've switched to their guest network to try to sync, but my phone won't show up on my computer. How soon will the updates be in so I don't have to use Air Sync?

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Air Sync is not working for me. I am on a college campus and I've switched to their guest network to try to sync, but my phone won't show up on my computer. How soon will the updates be in so I don't have to use Air Sync?

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