Doubletwist + Bluetooth not working on Samsung Galaxy S3
I have my phone (Samsung Galaxy S3) connected to my car via Bluetooth. The phone call audio and sound effects play through the car speakers normally, and this morning, music from doubleTwist was playing fine as well. Now, however, the music will not play through the car speakers, although the sound effects and phone calls still work fine. This leads me believe that it's a problem with doubletwist and not my Bluetooth connection. Any ideas?
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Hello,
Have you tried unpairing and then pairing again? As far as I know, the Android operating system is responsible for routing the output from doubleTwist Player. There is no output control in the app.
But I will double-check with the QA/Dev team.
Thanks,
Henry -
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I'm on a GS3 also, with a Blackberry BT Gateway connected to my car stereo. While I can't get an automatic connection when I get in the car, once I connect and run DT it works great.
I also suggest removing and re-pairing device. You may also have a volume issue - there are multiple volume settings for different devices, and your BT volume may be all the way down.
Just a few suggestions - my music rocks through my car!! -
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I'm having the same issue with double twist on my GS3
A2DP streaming to my car works fine with another music player like Apollo
Also BT hands free works fine as well. Just double twist has an issue streaming audio over the BT connextion -
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Hello,
We have not noticed these BlueTooth issues on our GS3 test units.
Are you getting an error?
What version of Android are you using? Is it a stock carrier ROM or a stock ROM?
If you are able to replicate this, please send us a log from your GS3 by following these steps.
1. Reproduce the issue.
2. Then immediately go into doubleTwist Settings.
3. Scroll down to select "Send Log Files" and tap "Continue".
4. Enter "GS: Issue 20121003a" in the description text and tap "Send Logs" to email the logs to us.
Thanks,
Henry -
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Disregard. The issue was with the custom ROM I was using... cyanogenmod 10 on the galaxy s3
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I have got the same issue with SG3 and a Bluetooth blackberry HS-300.
I can make them work using Podtrapper and BTmono, but nothing happens with Doubletwist.
Please help.
Claudio-
Hello,
What profiles does the HS300 support? Are you able to select it for media playback in Settings?
Thanks,
Henry -
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HI Henry, the BB hs300 is a Mono bluetooth, and as such, the only profile available on SG3 is "Phone Audio".
I have anyway been able to direct the audio from DoubleTwist to it using the app BTmono.
Do you have any other suggestion to make it work?
Thanks,
Claudio-
Hello Claudio,
This may be by design as we normally output to the "Media audio" profile.
I will check with the QA/Dev team to see if there is a workaround for this issue.
Thanks,
Henry -
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