Doubletwist + Bluetooth not working on Samsung Galaxy S3

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I have my phone (Samsung Galaxy S3) connected to my car via Bluetooth. The phone call audio and sound effects play through the car speakers normally, and this morning, music from doubleTwist was playing fine as well. Now, however, the music will not play through the car speakers, although the sound effects and phone calls still work fine. This leads me believe that it's a problem with doubletwist and not my Bluetooth connection. Any ideas?

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Henry Kwan (Official Rep) July 25, 2012 17:49

Hello,

Have you tried unpairing and then pairing again? As far as I know, the Android operating system is responsible for routing the output from doubleTwist Player. There is no output control in the app.

But I will double-check with the QA/Dev team.

Thanks,
Henry

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Hello, Have you tried unpairing and then pairing again? As far as I know, the Android operating system is responsible for routing the output from doubleTwist Player. There is no output control in the app. But I will double-check with the QA/Dev team. Thanks, Henry

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partimetechie August 06, 2012 20:47

I'm on a GS3 also, with a Blackberry BT Gateway connected to my car stereo. While I can't get an automatic connection when I get in the car, once I connect and run DT it works great.

I also suggest removing and re-pairing device. You may also have a volume issue - there are multiple volume settings for different devices, and your BT volume may be all the way down.

Just a few suggestions - my music rocks through my car!!

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I'm on a GS3 also, with a Blackberry BT Gateway connected to my car stereo. While I can't get an automatic connection when I get in the car, once I connect and run DT it works great. I also suggest removing and re-pairing device. You may also have a volume issue - there are multiple volume settings for different devices, and your BT volume may be all the way down. Just a few suggestions - my music rocks through my car!!

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tghosh September 28, 2012 19:24

I'm having the same issue with double twist on my GS3

A2DP streaming to my car works fine with another music player like Apollo

Also BT hands free works fine as well. Just double twist has an issue streaming audio over the BT connextion

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I'm having the same issue with double twist on my GS3 A2DP streaming to my car works fine with another music player like Apollo Also BT hands free works fine as well. Just double twist has an issue streaming audio over the BT connextion

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tghosh October 03, 2012 12:04

Any update on this issue

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- Henry Kwan (Official Rep) October 04, 2012 00:05
  
  Hello,
  
  We have not noticed these BlueTooth issues on our GS3 test units.
  
  Are you getting an error?
  
  What version of Android are you using? Is it a stock carrier ROM or a stock ROM?
  
  If you are able to replicate this, please send us a log from your GS3 by following these steps.
  
  1. Reproduce the issue.
  2. Then immediately go into doubleTwist Settings.
  3. Scroll down to select "Send Log Files" and tap "Continue".
  4. Enter "GS: Issue 20121003a" in the description text and tap "Send Logs" to email the logs to us.
  
  Thanks,
  Henry
  
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Any update on this issue

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tghosh October 04, 2012 22:11

Disregard. The issue was with the custom ROM I was using... cyanogenmod 10 on the galaxy s3

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Disregard. The issue was with the custom ROM I was using... cyanogenmod 10 on the galaxy s3

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Claudio Calabresi October 09, 2012 06:39

I have got the same issue with SG3 and a Bluetooth blackberry HS-300.
I can make them work using Podtrapper and BTmono, but nothing happens with Doubletwist.
Please help.
Claudio

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- Henry Kwan (Official Rep) October 10, 2012 01:10
  
  Hello,
  
  What profiles does the HS300 support? Are you able to select it for media playback in Settings?
  
  Thanks,
  Henry
  
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I have got the same issue with SG3 and a Bluetooth blackberry HS-300. I can make them work using Podtrapper and BTmono, but nothing happens with Doubletwist. Please help. Claudio

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Claudio Calabresi October 11, 2012 07:29

HI Henry, the BB hs300 is a Mono bluetooth, and as such, the only profile available on SG3 is "Phone Audio".
I have anyway been able to direct the audio from DoubleTwist to it using the app BTmono.
Do you have any other suggestion to make it work?
Thanks,
Claudio

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- Henry Kwan (Official Rep) October 12, 2012 00:29
  
  Hello Claudio,
  
  This may be by design as we normally output to the "Media audio" profile.
  
  I will check with the QA/Dev team to see if there is a workaround for this issue.
  
  Thanks,
  Henry
  
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HI Henry, the BB hs300 is a Mono bluetooth, and as such, the only profile available on SG3 is "Phone Audio". I have anyway been able to direct the audio from DoubleTwist to it using the app BTmono. Do you have any other suggestion to make it work? Thanks, Claudio

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